Privacy Policy — UK GDPR Compliant
ShippingSupermarket.com Effective Date: 17/07/2026
1. Introduction
ShippingSupermarket.com (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data Controller
ShippingSupermarket Ltd is the Data Controller responsible for your personal data.
Contact details: Email: support@shippingsupermarket.com Phone: Shipping supermarket 01394 242088, Address: 50 Princes Street, Ipswich, England, England, IP1 1RJ.
3. What Personal Data We Collect
- Identity Data (name, email, phone number)
- Contact Data (billing and delivery address)
- Shipping Data (vehicle details, cargo details, collection/delivery information)
- Payment Data (processed securely through Stripe)
- Technical Data (IP address, browser type, device information, cookies)
- Communication Data (messages, quote requests, support enquiries)
4. Legal Basis for Processing (UK GDPR Article 6)
We process your data under:
- Contractual necessity
- Legal obligation
- Legitimate interests
- Consent (for marketing)
You may withdraw consent at any time.
5. How We Use Your Data
- Provide quotes and arrange collections/deliveries
- Process payments and issue invoices
- Communicate updates and support responses
- Verify identity for customs/export/import documentation
- Improve website performance
- Comply with UK legal requirements
6. Data Security
We use secure servers, encryption, and access controls. Payments are processed by Stripe, a PCI‑DSS Level 1 provider. We never store full card details.
7. Sharing Your Data
We may share your data with:
- Shipping partners, freight forwarders, customs brokers
- Payment processors (Stripe)
- IT service providers
- Legal authorities when required
We do not sell your personal data.
8. International Transfers
If data is transferred outside the UK, we use:
- Adequacy decisions
- Standard Contractual Clauses (SCCs)
- Other UK‑approved safeguards
9. Cookies
We use cookies to improve functionality, analyse traffic, and support secure checkout. You can disable cookies in your browser settings.
10. Data Retention
- Shipping records: up to 7 years
- Payment records: per financial regulations
- Marketing data: until you unsubscribe
- Analytics data: typically 12–24 months
11. Your Rights Under UK GDPR
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent
Contact: privacy@shippingsupermarket.com
12. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect children’s data.
13. Changes to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
14. Contact Us
ShippingSupermarket Ltd Email: support@shippingsupermarket.com Phone: 01394 242088 Address: 50 Princes Street, Ipswich, England, England, IP1 1RJ