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BIFA Compliance Statement

BIFA Compliance Statement

ShippingSupermarket.com Effective Date: 17/07/2026

 

🏢 1. Our Commitment to BIFA Standards

ShippingSupermarket Ltd is a proud member of the British International Freight Association (BIFA). As a BIFA‑registered freight forwarder, we operate strictly under the BIFA Standard Trading Conditions (STCs), ensuring professional, safe, and compliant logistics services for all customers.

BIFA STCs are recognised across the UK freight industry and provide a clear legal framework for:

  • Liability
  • Documentation
  • Claims
  • Handling procedures
  • Customer responsibilities
  • Dispute resolution
 

📜 2. What BIFA Compliance Means for You

By booking a shipment with ShippingSupermarket.com, you benefit from:

a) Industry‑Standard Protection

Your shipment is handled according to nationally recognised freight‑forwarding rules.

b) Clear Liability Limits

BIFA STCs define how liability is assessed in cases of loss, damage, or delay.

c) Transparent Claims Procedures

Claims must follow BIFA timelines and documentation requirements, ensuring fairness and consistency.

d) Professional Handling of Goods

All cargo is managed according to BIFA‑approved operational standards.

e) Compliance With UK Law

BIFA STCs align with UK commercial, customs, and transport regulations.

 

📑 3. When BIFA STCs Apply

BIFA Standard Trading Conditions apply to:

  • Freight forwarding
  • Cargo handling
  • Vehicle transport
  • Customs documentation
  • Import/export logistics
  • Storage and port operations
  • Insurance claims (where applicable)

If any term in our policies conflicts with BIFA STCs, BIFA rules take precedence.

 

⚠️ 4. Customer Responsibilities Under BIFA

To comply with BIFA STCs, customers must:

  • Provide accurate shipment information
  • Supply required documents (V5, invoices, ID, customs forms, etc.)
  • Declare the correct value of goods
  • Ensure goods are legally owned and permitted for export/import
  • Report damage or loss immediately upon delivery
  • Follow BIFA claims timelines

Missing or incorrect documentation may delay or restrict shipment release.

 

🛡️ 5. Liability Under BIFA

BIFA STCs define liability limits for:

  • Loss
  • Damage
  • Delay
  • Mis‑delivery
  • Handling errors

These limits may be lower than the value of your goods unless insurance is purchased.

 

📄 6. Access to BIFA Standard Trading Conditions

Customers may request a copy of the BIFA Standard Trading Conditions at any time. We can provide:

  • A digital PDF
  • A printed copy
  • A link to the official BIFA website
 

⚖️ 7. Governing Law

All services provided by ShippingSupermarket Ltd are governed by:

  • BIFA Standard Trading Conditions
  • English law
  • UK commercial and customs regulations

Any disputes will be handled by UK courts.

 

📞 8. Contact Us

For questions about BIFA compliance or to request a copy of the STCs:

ShippingSupermarket Ltd 50 Princes Street, Ipswich, England, IP1 1RJ Phone: 01394 242088 Email: support@shippingsupermarket.com